Our Staff

Cindy Birdsall, HIS

Cindy Birdsall, HIS

Hearing Instrument Specialist

Cindy has been with All American Hearing since May 2008. She has an Associates Degree in Human Services. She enjoys interacting with our patients and is committed to helping their hearing journey be a satisfying and enjoyable experience. She enjoys fishing and camping with family and friends.

Shawn Wilcox, HIS

Shawn Wilcox, HIS

Hearing Instrument Specialist

Shawn Wilcox has been an Illinois licensed hearing instrument specialist for the past 30 years. Shawn currently lives in his hometown of Benton Illinois with his wife Tammy and 2 daughters Kelsey and Kortney. Shawn had family in the hearing industry and followed in the profession becoming licensed 1992. He began his career working in Springfield Illinois and later relocated back home to Benton Illinois. Shawn has been working for a private practice commuting to Fairview Heights Illinois for the last 25 years. He decided to relocate to be closer to home and spend more time with his family, so he joined the Starkey family in March of 2021 working in the Marion and Effingham locations.

Shawn is passionate about working with the hearing impaired and strives to give each patient the best follow up care and excels in patient communications allowing each patient to achieve their best hearing outcome possible. Shawn when not working with patients can be found at home enjoying family time, on a lake fishing and working in his church on special events along with co-directing their Easter dramas each year. Shawn encourages you to call and give us the opportunity to help you with your hearing.

Derek Roper, HIS Trainee

Derek Roper, HIS Trainee

Hearing Instrument Specialist Trainee

Bio coming soon.

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Customer Reviews

Cindy was very patient while giving me my hearing test. Took extra time to make sure that I was comfortable. I just received my new hearing aids. I love them! It's so nice to hear that the world is a noisy place again.

Kathy Hullmann, on Google

This clinic does a great job of explaining what they’re doing and why they’re doing it. The doctor is super friendly and helpful!

D'Arcy Johnson, on Google

We were given fantastic, flexible service. After our appointment, Cindy brought us back to finish work that needed to be done and we had to go home and get things we forgot to bring with us. She worked us into.her already busy day and solved all our issues. She has...

Mark Ewald, on Google

I appreciate the time Sean spent adjusting my hearing aids. I feel like he listened to my concerns and asked several questions to find the correct settings.

Connie Vonderheide, on Google

Very pleased with the whole process. Technician listened to my concerns regarding my hearing aids and worked to correct any concerns, cleaned, and checked all settings in a very timely manner.

Thomas Turner, on Google

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